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OUR ODOO SUPPORT SERVICES

Basic Level of Assistance from Odoo

Every Odoo Online Subscription includes complimentary access to Odoo's online support services.

This includes:

• Offering access to Odoo's source materials, which include guidelines, product documentation, and additional resources.
• Solutions to problems you might face in Odoo's standard database configuration.
• Inquiries regarding billing for your account or subscription.
• Addressing small bugs associated with system errors during customization.
• Testing environment and associated updates issues.
  

Econo ERP provides a comprehensive range of services, ensuring that your Odoo ERP system is fully optimized for your business needs.

Technical Support Services

Econo ERP provides premier Odoo support tailored to meet the needs of your business or organization. Our technical support services encompass the following:

• Study and analysis of your company to assist in identifying challenges, defining requirements, and strategically implementing your Odoo software.
• Assistance with the creation or implementation of specific developments or customizations within your database.
• Training sessions for users
• Migration of databases from other platforms and earlier versions of Odoo.
• Importing documents into your new database
• Providing guidance on recommended configurations to apply within a module or your Odoo database.
• Updating your Odoo installation to the latest version, ensuring secure backups of your database.
• Daily support and assistance for Odoo, allowing you to ask questions and receive direct answers from your dedicated consultant team.
• Monitoring of Odoo projects.